Online Reputation Management Consultant

Online Reputation Management Consultant (ORM)

Take control of your online business reputation

Increase positive results

Promote the very best results to represent your business with an Online Reputation Management Consultant

Overcome negative results

Push negative content down the search results listings with an Online Reputation Management Consultant

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What others say about your company


Promote trust in your brand


Suppress & address negative results

Your online reputation is imperative to you and your businesses success. With the help and guidance of an online reputation management consultant you will build a trustworthy and reputable brand while saving yourself time and money. There are hundreds of online reputation management companies to choose from. Take the time to be sure you are working with the best online reputation management (ORM) company for you. Not all consultants are the same so be sure to do your research before deciding what is best for you and your business. The research you do to find a reputable company is in essence the same research people are doing when they want to know more about you or your business. 

online reputation management results
online reputation management

What to Look for in an Online Reputation Management Consultant Company

It is critical to choose an organization that presents itself respectively online. In turn you will have the comfort and confidence knowing the company you choose will also present you well.

Necessary components to consider when deciding on a consultant are:


If you like what you see and are able to understand their messaging (rather than heavily using industry jargon), the next step is to see how they communicate with you. 

Did you call, send an email or fill out their request for an online reputation management quote? 

See how long it takes them to answer. In their response, is their messaging clear and concise? 

Do they seem eager to understand and tackle your needs?

Effective comprehensive communication is essential for you to understand what is being done to manage your online reputation. 

Your opinion matters. 

Take the time to meet with your consultant to understand what steps are being taken to improve, monitor and stabilize your online presence. It is vital to know what profiles, articles and mentions there are of you on the internet and how they are being managed.

Transparency & Trustworthy

Ask the questions you need to help make your decision.

Do they have a generic plan of action or do they take the time to tailor your ORM campaign specifically to you?

Not all professionals or organizations are the same.

Each individual and business needs a custom campaign created specifically for them to ensure the best practices are being used within their industry. 

Reputation management consultants will more than likely be creating content on your behalf so it is paramount to make sure they are familiar with your niche. The last thing your online reputation needs is negative impressions due to poorly written or inaccurate articles. 

It is pressing to ensure your reputation management consultant is being open and honest with how they plan to manage your online reputation, no hidden gimmicks or keeping you in the dark. The internet is a large place and not knowing what is out there about you can be a disadvantage to your brand and overall reputation. 

Find an online reputation management expert


Ron D.

Sales Manager at ImageOneUSA

"We’ve been working with Thomas and eBiz for over 7 years, they’ve helped us with our online marketing and getting more leads. Before we were working with them, we weren’t getting any leads in, now I couldn’t even tell you how many we’ve received, let’s just say it’s over 100%. I wouldn’t even consider working with another company, eBiz has been one of the smartest business decisions we’ve ever made and profitable."

Sameer N.


"Awesome SEO and marketing services. I worked with EBIZ in the past, but switched to another company for a trial run. Big Mistake! Sure enough came back to EBIZ and couldn't have made a better decision. Thank you EBIZ team for understanding and supporting me along the way. Awesome support from Matt K and Andrew btw. Matt always follows up and has implemented various ideas to help our offices get busier. Excited for the future. Thanks EBIZ!"

Michael T.

Shareholder at TomlinsonShapiroPC

"I highly recommend Thomas and eBiz. I have been working with Thomas for 2-3 years now. Within the first few months of working with eBiz, my law firm began appearing on the first page of Google in all of the practice areas most important to me. And eBiz has a found a way to keep us there ever since. As a law firm working in several fields that are highly competitive in terms of SEO and search results, I can truly say that I was amazed by the results. Competitors of eBiz are constantly calling me and even they are amazed at the results that have been achieved. EBiz is truly a partner and always looking for new ways to digitally market my firm, whether through social media or otherwise. They are always willing to go the extra mile to foster our relationship. I highly value that input and commitment. I highly recommend eBiz to anyone looking to increase their Google search results or social media presence."

Lise S.

"My SEO, social media and online marketing have been doing OK. Not satisfied with OK, I contacted Thomas for assistance in finding the weak points in our processes. Thomas took the time to fully understand where we were and why we made the marketing choices we were making. At that point, he helped create a plan and process to be implemented that would increase our SEO, raise our social media profile and most importantly, improve our conversion rate. Since then, he has consistently followed up with me (I very much appreciate that he did not leave me hanging!) to verify that we are getting the results we were looking for and that everything was working the way we wanted. I highly recommend Thomas for his professionalism, his knowledge and his amazing customer service."

Brian C.


"I've worked with Andrew and Matt for almost a year now for website updates, weekly Facebook ads, and monthly blogs. Neither of them have let me down yet, and our business has grown in terms of lead generation. I cannot thank them enough."

Tim C.

President ImageOneUSA

"eBiz is great! When we needed an expert opinion we called on Thomas to evaluate several websites. eBiz Universe offered us the information that we needed in the time frame that we required. Next we are going to have them design our new website."

Kevin W.

Internet Director at TheBeddingExperts

"I worked with eBizUniverse when I managed The Bedding Experts' digital marketing and advertising. Thomas and his team were always kind, accommodating, and fair.

If you're looking for a digital marketing partner in Chicago to help you develop a new website, app, SEO strategy, or SEM strategy, then I recommend eBiz as a quality option that is affordable. They are local to the Chicago area with offices in Schaumburg, Illinois."

Kay W.

Director Marketing at Johnson&QuinInc.

"Thomas manages Johnson & Quin's SEO and PPC campaigns. His expertise and guidance has increased the placement of our keywords to page one on Google searches,and many times they are #1 or #2 on the page! He helped us understand the SEO process and continues to refine our program. His company,, eBizUniverse also developed a mobile version of the J&Q website doing it quickly and at a reasonable cost to insure our website was easy to use on mobile devices. I would highly recommend Thomas for SEO programs, as well as web development."

Gayle N.

Managing Director at B2BConsulting&TrainingServices

"eBizUniverse was hired to complete B2B Procurement Service website after another company messed up the job. I spoke with Thomas about the problems with the website and what I wanted the website to do. Within 2 week my website was completed and running correctly."

Salvatore M.

President at ReebieLogisticSolutions

"Thomas and his company have helped my company obtain many opportunities through their innovative ways we here at REEBIE are deeply grateful and it was money well spent."

Junk Remedy

"eBizUniverse is an exceptional service that every small business owner or corporate company should be using. They help companies get their name out on the internet through pay per click campaigns, SEO Optimization, and Social Media outlets. They have helped my company Junk Remedy secure more leads and generate more business!"

Eric R.

Executive, Business Advisor; Principal at ChicagolandMoldDoctors

"I've tried other companies and didn't have much success until I found ebiz. They're the real deal! They cleaned up our SEO and did it the right way and got us to the top."

John & Beth G.

Realtors at JohnGarryTeam

"ebiz built us an amazing new website, people are constantly complimenting our website. Their entire team are energetic and talented! They also help me with blog posts and social media, they have help our online presence greatly! They are very responsive and always coming up with new ideas to help us continue to grow our business online! Thank you so much!!"

Jane T.

Owner/Manager at CostaRicaRios

"We have been working with E-Biz for the last several years for SEO purposes and website recommendations. We continually rank high for our keyword searches and we are happy to recommend them."

Edan G.

Director of Partner Relations at KeyMortgageServices

"As a 20 year marketing veteran, I’ve worked with a lot of companies that claim to be able to provide search engine optimization, social media best practices and deliver first page Google results - but ebiz Universe actually delivers. I’ve worked with eBiz on over 20 different pages for SEO and each time, they delivered first page results. I would absolutely recommend this company to any of my clients, friends or colleagues for content creation, social media, Google and SEO. Thomas and his crew does a great job of understanding what needs to be done and delivering in a timely, efficient and professional manner. They are also a fun bunch and a joy to work with."

Daniel M. C.

Medspa Owner

"I was looking for SEO services after several failed attempts with other online outfits in Chicago. My medspa was already doing well in terms of traffic but wasn't found online. This is why I wanted to venture into digital marketing. I also was looking for a company who could handle everything with minimal input from me. Several other firms I contacted did one thing but didn't do everything and some of them were one man operations. Anyway although out of state, I decided to take the leap and went with eBiz. I have to say I am very pleased so far. I have seen a big uptick in traffic and leads online. SEO has really helped our leads, now we get a consistent flow of leads daily. Social Media activity has picked up. Also, I wanted them to manage my online reputation. They did it ethically and our Online reputation has improved drastically. I will be their client for a long time."

Ratings and Reviews

Online reputation management consultants ensure your online standing is at its best.

Customers, prospects, team members, competitors and what seems like everyone are predominately learning about people, places and businesses through online searches. 

People rely and trust online reviews and ratings just as much as word of mouth recommendations. 

Save time and expenses by having professional online reputation management consultants efficiently control your online reputation and maintain your solid, reputable online image.

With how many review sites are out there it can be overwhelming to consistently monitor them to ensure your name is not being tarnished and your consumers have the responses they are looking for. Unattended comments and reviews can be harmful to your reputation. You want to be sure you are being appropriately responsive to maintain your image and brand while continuing to build trust. 

Do not let a negative article or comment completely diminish your online reputation. With the help of online reputation management professionals, they will monitor the internet for mentions of you and your business and tactfully respond best to align with your reputation. Appropriate responses build trust and loyalty while increasing the amount of customers. Afterall, the goal is to be your best self while improving your business.

How Negative Reviews Can Impact Your Bottom Line

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The Online Reputation Management Consultant Process

Evaluate you and your brand’s online reputation

Meet with you to understand your wants and needs

Remove or bury negative content by pushing negative content down in the search engine result pages (SERPs).

Promote positive content by pushing positive content up in the search engine result pages (SERPs).

Find unclaimed profiles then evaluate how to leverage them to boost your reputation

Monitor, restore and protect reputations quickly (social media and third-party sites)

Report to you with your standings so you can monitor where you were, where you are and where you can be

Discuss what the continued plan is for fixing, monitoring and improving

Your online reputation can make or break you and your business. Pairing with an online reputation management consult to implement a plan to ensure your online presence is presenting you and your business at its best is how you will continue to build trust and increase sales. Take the time now to find an organization to help you optimize your online reputation.

Leave it to the Professionals

The team at eBizUniverse takes pride in evolving with the ever changing online practices. Google continuously unfolds new changes and algorithms so it is imperative we evolve with the new practices. Expanding our practices are essential to ensuring we are providing top notch protocols for successful campaign execution.

The eBizUniverse team is one of the leading online reputation management consultants. Our corporate reputation management consulting services team has 13 years experience with successful execution in repairing individuals and companies online reputations. Our reputation management agency is packed with experts to create and perform successful campaigns specifically tailored to you. Our team skillfully researches then methodically creates a custom campaign to improve, fix, manage and maintain your online reputation within a realistic timeframe, all while keeping you in the loop as to how your reputation is being supervised.

Have the professionals at eBizUniverse address the problems you are experiencing with your online reputation and protect you from what the future holds.

Get a FREE Reputation Management Assessment!

We are a Chicago online reputation management company offering online reputation repair services throughout USA, Canada and Europe! Are you in need of ORM reputation management Chicago?
Get in touch with us today by calling 1-800-379-2829 or submitting the free assessment form above.