It’s easy to get excited watching the number of “likes” and “re-tweets” accumulate. You feel important, like someone is listening to you and agrees with your brand. But does the number of “likes” you get on a social media post translate to brand recognition and more sales?

Counting your follows and tracking the amount of “likes” or “favorites” you get is an easy way to track success but it’s missing a few key metrics like, why people liked the post and whether or not the post converted anyone from a prospect to a sale. There are a lot of reasons why someone might click the like button on your Facebook business page or post including things that have nothing to do with your business, like the fact that their friend liked it or maybe because they thought the image you used was cute or funny. You’re not really going to find out if your social media accounts are making an impact until you start engaging with your followers.

Engagement is the conversation that happens about your brand online, it could be between you and your customers or it could be between your customers and their sphere of influence. With engagement an intentional action takes place that raises awareness about your business, your article or your post. Interaction is a much better validity test to your social media endeavors.

So how is engagement measured? There are several paid services out there but you can do some research yourself for free as well. Here are three easy and cheap ways to track your engagement:

  • Track individual accounts yourself. Facebook has a tab called “Facebook Insights” that makes tracking engagement a snap. Remember you are looking for comments and shares as well as likes and post clicks. For other social media platforms like Twitter and Instagram you can track the number of “@ mentions” and comments your posts generate.
  • Klout – Klout is a free web app that helps you track your posts popularity and level of engagement all in one.Klout logo.
  • Cloze – also free, this web app will not only track your engagements but also your online relationships, alerting you when you’ve been neglecting people and posts that you should be paying better attention to.Cloze logo.

Web Design has gone through many transitions over the years and recent trends have many website owners opting for flat images, lots of white space and simplicity of design and there is a clear reason why. Your customers are highly visual and there are some basic psychological principles that influence how much they like your design and therefor how long they stay on your website.

Less Is More – The Power Of White Space

The buzz of the internet is so busy and aggressive that it can be overwhelming. Make your website a calm and professional place where white space is allowed to fill the gaps. Make your visual content simple yet powerful, your words inspiring yet concise and allow consumers to relax as they browse your website. Cut the clutter and get down to business!

Focus On What’s Important


Draw attention to headlines, key phrases and calls to action with creative headlines that are bigger and bolder than the rest of your text. Take snippets of important text and highlight them by adding color or changing font, just make sure not to go overboard, remembering that simplicity is still key.

Use Color To Influence Perception

Colors inspire emotions and for a majority of people there is a clear connection between specific colors and specific feelings. Make sure to keep the psychology of color in mind when choosing your brand colors and your web design colors. For instance, yellow is seen and friendly and fun where is red is attention grabbing, black is authoritative and green is calming. There are many color connections and combinations so do your research and combine the right colors with the right amount of white space for a killer website that people want to visit over and over again!